300 ph Privacy Policy

What We Collect and Why

1. Information We Collect

When you create an account on the 300 ph platform, we collect personal information that is necessary to verify your identity and process your transactions. This includes your full name, date of birth, email address, mobile number, and the payment account details you register for deposits and withdrawals in Philippine pesos. We may also collect a government-issued identification document when required for identity verification under applicable Philippine regulations. During your use of the platform, we automatically collect technical data such as your device type, browser version, IP address, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for players across the Philippines.

2. How We Use Your Information

The personal information you provide is used primarily to operate and manage your 300 ph account, process deposits and withdrawals, and verify your identity in accordance with our obligations under Philippine law. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform or policies. Your transaction history and gameplay data are used internally to monitor for fraud, ensure fair play, and comply with responsible gaming requirements. We do not sell, rent, or trade your personal information to third-party marketing companies or advertisers. Where we share data with third-party service providers — such as payment processors or identity verification services — those parties are contractually required to handle your data securely and only for the specific purpose for which it was shared.

3. Data Storage and Security

All personal data collected by 300 ph is stored on secured servers with access restricted to authorised personnel only. We apply industry-standard encryption protocols to protect data in transit and at rest, reducing the risk of unauthorised access or disclosure. Account passwords are stored in hashed form and are never accessible in plain text by any member of our team. We conduct regular internal reviews of our data handling practices to ensure they remain aligned with current security standards and applicable Philippine privacy regulations. In the event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with our legal obligations. You are also responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.

4. Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by applicable Philippine law and our internal compliance obligations. Transaction records and identity verification documents may be retained for a minimum period as mandated by financial regulations in the Philippines, even after your account has been closed. When data is no longer required for any legal or operational purpose, it is securely deleted or anonymised in accordance with our data retention schedule. If you request the closure of your account, we will process your request promptly and inform you of any data that must be retained for legal reasons. You may contact us at the email address listed in the footer of this page to enquire about the specific retention period applicable to your data.

5. Your Rights as a Player

As a player based in the Philippines, you have the right to request access to the personal data we hold about you, to request corrections to any inaccurate information, and to request the deletion of your data where no legal obligation requires us to retain it. You may also object to certain types of data processing or request that we restrict how we use your information while a dispute is being resolved. To exercise any of these rights, please contact us using the email address shown in the footer of this page, and we will respond within a reasonable timeframe. We may need to verify your identity before processing any data-related request to ensure that your information is not disclosed to an unauthorised party. If you believe your privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

6. Cookies and Tracking

The 300 ph platform uses essential cookies and similar technologies to maintain your session, remember your preferences, and ensure the platform functions correctly on your device. These essential cookies are necessary for the platform to operate and cannot be disabled without affecting your ability to use core features such as logging in and accessing your account. We do not use third-party advertising cookies or behavioural tracking technologies that profile you across other websites. Any analytics data we collect is used solely to understand how players interact with the platform so that we can improve performance and usability. By continuing to use the 300 ph platform, you consent to the use of essential cookies as described in this policy.

7. Changes to This Policy

300 ph reserves the right to update this Privacy Policy at any time to reflect changes in our practices, platform features, or applicable Philippine law. When changes are made, the updated policy will be published on this page with a revised effective date, and we encourage you to review it periodically. Your continued use of the platform after any update constitutes your acceptance of the revised policy. If a change materially affects how we handle your personal data, we will make reasonable efforts to notify you through your registered contact details. For any questions about this Privacy Policy or how your data is handled, please reach out to us at the email address provided in the footer below.